Transitions House Calls
 
About UsSubmit a ReferralResourcesTestimonialsFrequently Asked Questions

Transitions House Calls Benefits

The patient, PCP and the acute care facility by providing a teamwork approach through:

  • Continuity of care, by assisting patient reconnect with their PCP in a timely manner
  • Access to a robust network of area specialists
  • Reducing emergency room visits and re-hospitalizations
  • Improving outcomes by seeing the patient within 48 hours of discharge to ensure medical conditions remain stabilized
  • Personalized quality and professional care in the home

More than a decade ago, President Bill Clinton called for a national commitment to improve quality in the health care industry. Several programs were identified and while the first focused on patient safety, the second had much broader goals in that it addressed ways to redesign the delivery system to improve quality. There are the community-based programs, while another program bridges the transition from hospital to home.

Transitions House Calls offers to be the "bridge" between a patient’s inpatient stay until they are seen by their primary care physicians (PCP). We are not a replacement for a PCP; our goal is simple, to keep patients healthy and at home.

Frequently Asked Questions

What is the cost?

What insurances do you accept?

Do I keep my primary care doctor?

How long will Transitions House Calls come to my house?

How is Transitions House Calls different from a home health agency?

How soon can a visit be arranged?

How do I refer?

How are emergencies handled?

How are prescriptions handled?


How is Transitions different from other physician-led house calls practices?

What do I do next?


Answers to Your Questions

What is the cost?

Transitions House Calls is recognized as Medicare Part B provider. We bill Medicare the same way your PCP does. If you make a co-payment after you see a doctor in an office setting, then you can expect the same with us. You will receive a bill, in the mail; typically 30-45 days after services.


What insurances are accepted?

We accept traditional Medicare, most Medicare Advantage Plans (e.g. Secure Horizons), and a wide variety of commercial insurances (e.g. BCBS HMO). Feel free to contact our office if you have a specific question related to a particular insurance. Unfortunately, we are not a Medicaid provider as the State of Texas will not cover medical house call services.


Do I keep my primary care doctor?

Absolutely! In fact, we do not to replace your PCP; instead we prefer to work with your PCP in order to coordinate care. All clinical documentation and results from any ancillary orders (i.e. labs and/or X-rays) are automatically sent to your PCP to ensure continuity of care is maintained.


How long will Transitions House Calls come to my house?

Our intent is not to replace or be a substitute for your PCP, however; we will continue to see you until a follow up appointment with your PCP is kept.


How is Transitions House Calls different from a home health agency?

While there are some similarities, the primary difference is prescriptive authority; meaning, our providers can identify a problem, prescribe the solution and not have to wait for an order to be given from your PCP.


How soon can a visit be arranged?

Our providers typically see you within 3 to 5 days from the time the referral is received. The exception is weekends and holidays; like your doctor’s office, we do not offer weekend or holiday coverage.


How do I refer?

The easiest way is to call: (866) 595-4447. A physician order is not required.


How are emergencies handled?

Because our office is like a regular doctor’s office, we cannot provide emergency services nor do we offer after hours care. If you believe that you have an emergency situation, it is important that you contact 911 immediately. Our goal is to take care of you through a regular visit, in your residence, so a trip to the emergency can be avoided altogether. Once established as a patient however, we may be able to provide next-day services (e.g. Monday-Friday).


How are prescriptions handled?

Prescriptions can be called or sent via facsimile to your preferred pharmacy. In certain instances, we can arrange or facilitate home delivery of your medications through a network of pharmacies who offer the service at no charge to you.


 

How is Transitions different from other physician-led house calls practices?

We purposely do not employ physicians because we are not building a clinical practice. We are only focused on reducing recidivism rates with the intentions of 1-2 visits until the patient is seen by their PCP. All documentation is sent to the patient's PCP within 72hrs whereas a physician-led house calls group retains the record. Unless a patient is without a PCP, we are viable alternative with a proven track record of reducing unnecessary readmissions.


 

What do I do next?

Call our offices at (866) 595-4447 to ask questions, make a referral, or to schedule an appointment.